UX audits
Find what is costing you users.
An independent review of your website or app by a senior UX practice. You receive a ranked list of what is confusing, hard to use or turning people away, and exactly how to fix each thing.
What you get
A report you can act on
Not a vague opinion. A written audit your team can hand straight to design and development.
Prioritized findings
Every issue rated by how badly it hurts users and how easy it is to fix, so the first week of work is obvious.
Annotated screenshots
Each finding is shown on the actual screen, with the problem marked and the reason explained in plain language.
Clear recommendations
A specific fix for every finding, plus a short list of quick wins that need little effort.
Walkthrough call
We go through the report together and answer your team's questions.
What we look at
- Key user journeys, such as signing up, finding something, checking out or getting help.
- Usability against established heuristics (the widely used Nielsen Norman Group principles).
- Navigation, page structure and how clearly the content explains itself.
- Accessibility basics against WCAG 2.2 AA, including contrast, keyboard use and labels.
- The mobile experience, not only the desktop one.
An expert review finds usability problems quickly. It does not replace testing with your own users; where that would help, the report says so.
How it works
Four simple steps
Tell us about it
Send the link and what you most want to improve: sign-ups, sales, support load, or a launch coming up.
Agree the scope
We confirm which journeys and screens are covered, the timeline and the price in writing before any work starts.
We audit
We work through the product as a new user would and document every issue with evidence.
Report and walkthrough
You receive the written report, then we talk it through and plan the first fixes.
Our name
Honest work, carefully done
Tekton Design is a service of The New Ark Studio. Tekton is the Greek word for a builder or craftsman, the word behind “the carpenter” in Mark 6:3 and “the carpenter’s son” in Matthew 13:55. We name it with St. Joseph the Worker in mind, the patron of craftsmen: work done quietly, well and without shortcuts. That is how we approach every audit.
Get started
Request an audit
Email the link to your site or app and a sentence on what you want to improve. We reply with questions and a written quote.
This is a plain email link. There is no form on this site and nothing is collected here. If you write to us we receive your email address and message and use them only to reply. Prices are quoted after scoping, never before.